Before you proceed: |
If you're using Platform Checkout, editing your theme's files to make this customisation will not work. Instead, use the platform checkout customisation settings to create these fields.
On the checkout form you can add a comments field and ask the client to supply additional information for their order, such as special delivery instructions or a gift message, e.g.
| <input type="text" name="comments"> |
If you need to ask your customers different questions at checkout, you can include multiple comments fields within the checkout form and our system will automatically concatenate all of the entries in each field and attach them to the order as a 'comment' which can then be viewed on the view-order page in the admin system.
To do so, just include multiple instances of the form input shown below.
| <input type="text" name="comments[]"> |
For example
| <p> <label>Gift wrap message</label> <input type="text" name="comments[]"> </p> <p> <label>Any special delivery instructions?</label> <input type="text" name="comments[]"> </p> |
EcommerceFrom 28 June 2025, new EU regulations will require all consumer-facing webshops to meet certain accessibility standards. Known as the European Accessibility Act (EAA), the goal is to make online stores...
B2B EcommerceNavigating the complexities of B2B purchasing requires an in-depth understanding of buyer behavior, which has evolved significantly over recent years. Companies today must adapt to these changing dynamics...
MarketingGoogle Shopping is a powerful platform that lets online stores showcase their products on both the Google results page and Google Shopping tab. This unique advertising opportunity helps brands put...
Ecommerce business managementThe success of your ecommerce store depends on more than just top-notch products and savvy marketing. According to a study by Salesforce, 88% of customers said their whole experience with a business is...
Ecommerce business managementWhen Magento was released back in 2007, the appeal of an open-source ecommerce platform quickly captured the attention of businesses wanting complete control over their online store. However, for...
Ecommerce business managementArtificial intelligence (AI) is revolutionizing the ecommerce landscape.By 2030, the AI-enabled ecommerce market is estimated to reach $16.8 billion, growing by a rate of 15.7% CAGR in the next 8 years....
EcommerceIn the ever-evolving landscape of ecommerce, the success of your business hinges not only on the products you sell but also on the robustness of your ecommerce platform.As we navigate through an era where...
See why ShopWired is one of Europe's favourite ecommerce platform and start building your ecommerce website today.
No obligation, no credit card, no commitment, no contract
